Application Support and Maintenance

Application Support &Maintenance (AS&M) is handling technology well so that it converges together to keep information systems fully operational. Vertexplus’ AS&M meets all these specifications. Why and How? It is based on superior innovation, creative design of app solutions. Our app support is a strong pillar that strengthens digital and back-end operations. Also unique app support design greatly changes and redefines quality services and customer care. Importantly, it nurtures and delivers better AS&M solutions which enhance capacity building and superior services performance.

As a leading IT services provider and global technology company, Vertexplus’ AS&M gives progressive evaluation services that easily work with client IT network setups.


Application support and maintenance are critical for businesses that rely on software to run their operations. Without regular updates and support, software applications can quickly become outdated and unreliable. This can lead to lost productivity, missed opportunities, and dissatisfied customers.

By keeping business applications up-to-date, businesses can take advantage of new features and functionality as well as security updates. That’s why it’s important to have a team of experts in application support and maintenance. They can keep your software up-to-date and running smoothly, so you can focus on running your business.

By ensuring that applications are well-supported and maintained, businesses can continue to run smoothly and efficiently.

Our Expertise

We understand that application support and maintenance services are essential to keeping your business running. We offer a wide range of services that cover everything from on-premises support to cloud-based solutions. We know that not all companies have the same needs when it comes to application support and maintenance, which is why we offer a variety of services tailored to fit your specific needs.

Modern Solutions

Our team has years of experience in application support and maintenance services, ensuring that your applications are always up and running. We offer a wide range of services, including consulting, development, testing, and maintenance. We also have a knowledgeable team of engineers who can help you customize and optimize your applications for maximum performance.

Expert employees

Our expert employees are certified in a variety of Application Support and Maintenance technologies, which gives us an edge when it comes to providing top-notch services to our clients. We understand the importance of keeping your applications up and running, so we have a team of experts who can help with everything from installing updates to resolving complex issues.

Maximum Application Efficiency

We take a holistic approach to application support and maintenance, ensuring that all aspects of your applications are taken care of. From monitoring and managing your applications to providing expert advice and assistance, we make sure that you get the most out of your investment.

Comprehensive System Audit

Our team has the expertise to deliver comprehensive system audits and reviews, including application security assessments and reviews, IT asset management and reviews, performance tuning and analysis, and system maintenance services. We provide our clients with an objective perspective on their IT infrastructure so that they can make informed decisions about how to best utilize their resources.

Data Management

We understand the importance of timely and accurate updates and revisions to your applications. Our team of experts is dedicated to ensuring that your applications are always running at their best. We also offer a variety of other services such as software development, system administration, and database management.

Our Expertise

We understand that application support and maintenance services are essential to keeping your business running. We offer a wide range of services that cover everything from on-premises support to cloud-based solutions. We know that not all companies have the same needs when it comes to application support and maintenance, which is why we offer a variety of services tailored to fit your specific needs.

Our Support & Maintenance Services

System Software Support

We all know system breakdowns begin with software malfunction or code error. We evaluate system software and provide consistent, stable and reliable system software support and ensure timely response to every hint of app glitch.

Application Upgrades

Innovative app design and fast response app support empower client systems all the time. This safeguards vital client data with high encryption standards. Our 360-degree application support and maintenance solutions come with future-ready technology adaptability.

Comprehensive System Audit

Step by step, we do an entire system audit of all basic and core performance indicators. Our primary goal is to bring out the best system audits that address all of today’s business challenges.

Data Migration

Secure data migration and encryption are important with so much intellectual property at stake. Our services deliver 100% safe data migration solutions coded to high security standards.

Client IT Network Evaluation

Achieving optimum application service and performance comes down to proper and full support. IT network time-out affects customer businesses, IT systems, client trust and have long term costs overall. Full network evaluation stops future breakdown possibility and provides flawless non-stop service. This is critical.

Maximum Application Efficiency

Achieving maximum app support efficiency minimizes downtime and reduces the total cost of ownership. Our services are rooted in continuous R&D. We focus on making next-generation redefining apps that enhance system efficiency.

Maintenance & Support Challenges

Our maintenance and support services are customized for customer needs and size. It is obvious business encounter several challenges according to size complexity and management challenges.

Comprehensive Grid Evaluation

By keeping client-based AS&M services we analyze and evaluate client application systems, IT infrastructure and architecture.

Makeover App Performance

More so, client support helps us to know better the real client business apps. We consider every approach before looking at the technical aspects.

Overall Maintenance Costs

As experts at improving app stability, we help clients lower app maintenance costs, reduce the cost of application maintenance and management and give sustained service quality.

Our Support & Maintenance Approach

Our AS&M service approach expertly balances research, analytics and intensive innovation to gain major long-term benefits like:

Maximize application support efficiency
Minimize downtime or service slacks/outages
Reduce total cost of ownership
Maintain flawless application service
Enhance application performance per capita
Optimize maintenance costs and enhance performance
Enhances program speed and quickens release time
Use high-value industry benchmark trends
Apply optimized, fine-tuned and result-oriented tasks

These benefits are achieved with thorough steps including:

Research and Analysis

Our research and analysis stops several app outages and helps design consistently performing systems.

Programming Testing Documentation

Every step is tested for conformity to a standard operating procedure (SOP) and keeping progressive application documentation.

Update and Modification

There are modification requirements all the time and these must be done on time. We do both timely project execution and seamless handling.

Constant Assessment and Re-Assessment

A consistent and persistent pursuit for great services means a non-stop round of looking at routines over and over again.

Application and System Performance Profiling

A systematic and comprehensive profile makes it easy to follow especially for system upgrade and reconfiguration.

Application Support and Troubleshooting

Applications are software codes that may malfunction either because of hardware or software issues. We consistently pursue a flawless troubleshooting plan.

Legacy System Maintenance and Enhancement

We are ever mindful of the present system set-up and work to achieve easier integration and enhancement.

Database Evaluation and Monitoring

We are relentless in database evaluation assuring that all stand as stated and the monitoring is a perpetual engagement.

24/7, 365 Uptime Maintenance and Availability

Our services are a broad-spectrum of services convergence whereby the client rests assured of all tasks about availability and performance.

Other related offerings

Get Advanced Solutions for Your Industry

Where Passion and Technology Meet

  • IT/Telecom
  • Travel
  • Hospitality
  • Media
  • Manufacturing
  • Automotive
  • Education
  • Health Care
    Health Care
  • Logistics/Transportation
  • Real Estate
    Real Estate
  • Consumer/Retail
  • BFSI

Tools & Technologies

Web apps
Web apps

Our web app is easy to use and can be accessed from anywhere. You can log in with your username and password or create a new account. You can view your balances, transactions, and account history right in the app.

Cloud apps & SaaS
Cloud apps & SaaS

Cloud apps and SaaS offer many benefits, such as the ability to access applications from any device, regardless of location. Our Application Support and Maintenance team can support your cloud app and SaaS with regular updates and repairs.

Database apps
Database apps

Our Database apps are a great way to store and manage data. They can be used to keep track of finances, inventory, recipes, or any other type of information you need to manage. There are many different database apps available, so it's important to choose the right one for your needs.

AR/VR apps
AR/VR apps

We have a team of experts who can help with app installation, updates, and troubleshooting. We can also provide support for setting up VR or AR experiences, as well as providing technical support for any issues that may arise. We believe in giving our customers the best possible experience.

Desktop apps
Desktop apps

We can also help you troubleshoot any issues you may encounter, and provide recommendations for how to improve your app's performance. So, if you're looking for reliable application support and maintenance, look no further than our team.

Mobile apps
Mobile apps

We offer a wide range of mobile apps to help you stay connected and productive. We can help diagnose and solve common issues, ensure compatibility with new versions of operating systems, and provide regular updates and support.

Our Happy Clients

"The team at VertexPlus has transformed the way we do business by helping our infrastructure work smarter along with Salesforce services. In short, great people, top-notch quality, highly recommended."

Marc Malone

Our Happy Clients

"We had a great experience with VertexPlus and would recommend their services to others. The way VertexPlus have helped us in managing an effective CRM platform through Salesforce services, we have gained a level of trust on them and they have become our value-added partner."

Roman Chambers

Frequently Asked Questions

1. What are the common challenges in maintaining high AS&M standards?

Always challenges exist in all IT setups depending on size & complexity. Maintaining superior grid form and app makeover efforts demand high dedication and commitment.

Depending on client business size, IT architecture network setups, used software and specific client needs in the AS&M we calculate the all-inclusive terms of service.

As a global technology company we are signatories to the global intellectual rights treaties and maintain close follow up of the same. We have a high reputation to keep and also secure client trust as responsible and trustworthy technology innovators.

We have dedicated teams of software professionals trained in all types of encryption norms and experts at securing IT networks from all formats of attacks. Our IT professionals are in standby mode 24/7, 365 days securing client interests.

Clients are our treasured business partners and therefore we go a long way in ensuring total satisfaction, service quality and first-class customer care standards at all times. Our dedicated efforts ensure a lifetime of customer trust.

Clients only need to get in touch with the customer care service professionals. Our full team of service professionals will fully analyze and know exact client needs and how best to address them with complete satisfaction.

Why Choose VertexPlus ?


Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.


Our dedicated and professionally skilled team works relentlessly to ensure error-free and timely delivery of solutions to our clients.


With the best talent on-board and following best practices, we are fully committed to provide technically superior and the most efficient solutions to our clients.


We keep our engagement clear and transparent; our teams work hand-in-hand with clients ensuring exceptional servicing & long-term relationships.


With the Client-First approach; all our efforts are aimed towards creating winning solutions for our clients, even if that calls for going the extra mile.


For us Client satisfaction is supreme; we take full ownership and responsibility to offer you more value for your money and keep you ahead of your competition.

Why Choose VertexPlus ?