RPA is a fast-growing offering among emerging technologies. With the support of artificial intelligence RPA projects handle repetitive, rules-based tasks efficiently, giving organizations time and cost advantages.

RPA adoption is growing fast as a developing technology that takes artificial intelligence and workflow automation to a broader level, while progressing their capabilities in a better way. The technology has rapid acceptance in banking and capital markets, insurance, wealth management, healthcare, warehouse logistics, etc. Depending on what area RPA will be used for, companies may benefit significantly under circumstances in business functions such as supply chain, information technology, finance, human resources, among other.

RPA is gaining a lot of traction right now and is becoming mainstream investment focus across industries that require seamless operations and greater value from resources. For these digital-first industries, the value is captured in RPA systems that cut through manual, deterministic, and repetitive process, such as ERPs, workflow, and databases, 70% of which can be automated using software programs. Enterprises look up to RPA to automate legacy business processes and those which are integrating RPA with digital technologies are realizing even greater value by achieving intelligent automation.

Benefits of RPA adoption

Among most significant benefits that are driving organizations towards RPA adoption at an accelerated pace is potential cost savings and enhanced ROI, increased speed of execution, greater accuracy and compliance, scalability and flexibility, more productivity per person and improved quality of results by disengaging human resources from non-value-add processes and redirecting them for higher-value tasks. Not only this but to address changes as the businesses grow and technologies evolve, RPA enables companies to respond quickly without necessarily facing the need to reconfigure and turn around big IT projects.

RPA is easy to deploy.

RPA is easy to deploy and does not involve a large-scale tech integration. Since RPA removes the need for enterprise wide deployment, professionals may install RPA software on their own computer without involving IT and get it up and running in matter of days.

The algorithms used in RPA are relatively simple as compared to complex algorithms of cutting-edge AI solutions, and hence can be deployed on a much wider scale and in a variety of industry settings where the tasks are consistent with repetitive steps, where the process is template driven and rules-based allowing decision flows to alter dynamically. RPA algorithms follow logical rules, using set business logic and structured inputs to quickly resolve issues.

Considerations in RPA deployment

The opportunities that RPA offers cannot be harnessed effectively unless there is carefully crafted strategy and execution approach combining process proficiency, technical expertise and domain knowledge. Drawing from experience, best RPA practices and staying relevant to the needs of business, VertexPlus considers following factors vital to successful RPA implementation.

  • Identification and prioritization of most appropriate processes for RPA
  • Understanding the Three Levels of Automation
  • Determining ROI expectations and realization
  • Putting together a well-designed governance structure
  • Evaluation and selection of capable tools and operators
  • Strong collaboration between Business and IT
  • Process-centricity as priority
  • Strong engagement of Stakeholders

And while organizations deal with multitude of choices and decisions on where to apply and prioritize RPA with well-defined outcomes, how to adopt RPA with what tools, partners and governance, rapidly evolving technologies continue to push boundaries of what is possible next.

Over time, RPA is likely to become closely integrated with digital technologies, enterprise software and APIs leveraging artificial intelligence, achieving the next levels in automation, with more significant benefits. So, there is, in fact no choice at all but to take a move towards RPA.

How can VertexPlus help

VertexPlus Technologies can help companies unravel the benefits of RPA, irrespective of how long the journey is and what the challenges are. The integrated and holistic approach with which VertexPlus Technologies works enables business outcomes within set timeframes, combining design-thinking practices, process handling, deep domain knowledge, digital technologies and analytics, adherence to SLAs, and lean implementations.

At VertexPlus, we can provide companies with the following services in RPA:

  • Strategy Consulting
  • Proof of Value for Identified Opportunities
  • Business Case Development
  • Production Rollout (People, Process, Technology)
  • Service Management
  • Iterations & Continuous Improvements

Our Capabilities include digital consulting, RPA assessment methodologies, governance, production roll-out, agile development and deployment, RPA management and continuous iterations and improvements.

This approach takes a holistic view of operations and processes, and then determines the best-fit RPA use cases, which enables organizations to deliver the best ROI for each process, and overall for the entire enterprise.

VertexPlus has delivered RPA projects and tangible results for hundreds of client functions including Warehouse Logistics, lifestyle, BFSI, Telecom, Healthcare, Retail, among others. With our expertise in the RPA tools and our knowledge and capabilities to deliver value to the clients, we assure the quality of our RPA solutions.