Application Support | App Maintenance Service in Canada

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Application Support &Maintenance (AS&M) is handling technology well so that it converges together to keep information systems fully operational. Vertexplus’ AS&M meets all these specifications. Why and How? It is based on superior innovation, creative design of app solutions. Our app support is a strong pillar that strengthens digital and back-end operations. Also unique app support design greatly changes and redefines quality services and customer care. Importantly, it nurtures and delivers better AS&M solutions which enhance capacity building and superior services performance.

As a leading IT services provider and global technology company, Vertexplus’ AS&M gives progressive evaluation services that easily work with client IT network setups.

Our Support & Maintenance Services

System Software Support

We all know system breakdowns begin with software malfunction or code error. We evaluate system software and provide consistent, stable and reliable system software support and ensure timely response to every hint of app glitch.

Application Upgrades

Innovative app design and fast response app support empower client systems all the time. This safeguards vital client data with high encryption standards. Our 360-degree application support and maintenance solutions come with future-ready technology adaptability.

Comprehensive System Audit

Step by step, we do an entire system audit of all basic and core performance indicators. Our primary goal is to bring out the best system audits that address all of today’s business challenges.

Data Migration

Secure data migration and encryption are important with so much intellectual property at stake. Our services deliver 100% safe data migration solutions coded to high security standards.

Client IT Network Evaluation

Achieving optimum application service and performance comes down to proper and full support. IT network time-out affects customer businesses, IT systems, client trust and have long term costs overall. Full network evaluation stops future breakdown possibility and provides flawless non-stop service. This is critical.

Maximum Application Efficiency

Achieving maximum app support efficiency minimizes downtime and reduces the total cost of ownership. Our services are rooted in continuous R&D. We focus on making next-generation redefining apps that enhance system efficiency.

Maintenance & Support Challenges

Our maintenance and support services are customized for customer needs and size. It is obvious business encounter several challenges according to size complexity and management challenges.

Comprehensive Grid Evaluation

By keeping client-based AS&M services we analyze and evaluate client application systems, IT infrastructure and architecture.

Makeover App Performance

More so, client support helps us to know better the real client business apps. We consider every approach before looking at the technical aspects.

Overall Maintenance Costs

As experts at improving app stability, we help clients lower app maintenance costs, reduce the cost of application maintenance and management and give sustained service quality.

Our Support & Maintenance Approach

Our AS&M service approach expertly balances research, analytics and intensive innovation to gain major long-term benefits like:

Maximize application support efficiency
Minimize downtime or service slacks/outages
Reduce total cost of ownership
Maintain flawless application service
Enhance application performance per capita
Optimize maintenance costs and enhance performance
Enhances program speed and quickens release time
Use high-value industry benchmark trends
Apply optimized, fine-tuned and result-oriented tasks

These benefits are achieved with thorough steps including:

Research and Analysis

Our research and analysis stops several app outages and helps design consistently performing systems.

Programming Testing Documentation

Every step is tested for conformity to a standard operating procedure (SOP) and keeping progressive application documentation.

Update and Modification

There are modification requirements all the time and these must be done on time. We do both timely project execution and seamless handling.

Constant Assessment and Re-Assessment

A consistent and persistent pursuit for great services means a non-stop round of looking at routines over and over again.

Application and System Performance Profiling

A systematic and comprehensive profile makes it easy to follow especially for system upgrade and reconfiguration.

Application Support and Troubleshooting

Applications are software codes that may malfunction either because of hardware or software issues. We consistently pursue a flawless troubleshooting plan.

Legacy System Maintenance and Enhancement

We are ever mindful of the present system set-up and work to achieve easier integration and enhancement.

Database Evaluation and Monitoring

We are relentless in database evaluation assuring that all stand as stated and the monitoring is a perpetual engagement.

24/7, 365 Uptime Maintenance and Availability

Our services are a broad-spectrum of services convergence whereby the client rests assured of all tasks about availability and performance.

Frequently Asked Questions

1. What are the common challenges in maintaining high AS&M standards?

Always challenges exist in all IT setups depending on size & complexity. Maintaining superior grid form and app makeover efforts demand high dedication and commitment.

Depending on client business size, IT architecture network setups, used software and specific client needs in the AS&M we calculate the all-inclusive terms of service.

As a global technology company we are signatories to the global intellectual rights treaties and maintain close follow up of the same. We have a high reputation to keep and also secure client trust as responsible and trustworthy technology innovators.

We have dedicated teams of software professionals trained in all types of encryption norms and experts at securing IT networks from all formats of attacks. Our IT professionals are in standby mode 24/7, 365 days securing client interests.

Clients are our treasured business partners and therefore we go a long way in ensuring total satisfaction, service quality and first-class customer care standards at all times. Our dedicated efforts ensure a lifetime of customer trust.

Clients only need to get in touch with the customer care service professionals. Our full team of service professionals will fully analyze and know exact client needs and how best to address them with complete satisfaction.

Why Choose VertexPlus ?

COMPETENCE

Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.

COMMITMENT

Our dedicated and professionally skilled team works relentlessly to ensure error-free and timely delivery of solutions to our clients.

CREDIBILITY

With the best talent on-board and following best practices, we are fully committed to provide technically superior and the most efficient solutions to our clients.

COLLABORATION

We keep our engagement clear and transparent; our teams work hand-in-hand with clients ensuring exceptional servicing & long-term relationships.

CLIENT ORIENTATION

With the Client-First approach; all our efforts are aimed towards creating winning solutions for our clients, even if that calls for going the extra mile.

CLIENT SATISFACTION

For us Client satisfaction is supreme; we take full ownership and responsibility to offer you more value for your money and keep you ahead of your competition.

Why Choose VertexPlus ?

Our Happy Clients

"Every business needs an application overhaul from time to time. And having come across great application support and maintenance like application upgrades, system software support and comprehensive data migration services our business feels truly rejuvenated and competitive."

Sonya Melton

"While searching for reliable application support and maintenance services partners for our business we encountered a global technology company that avails an entire package of professional AS&M services. We have benefited from comprehensive system audits, IT Network evaluation and assurance of maximum application efficiency. "

Jose Phipps

"Looking to expand and broaden our business operations we needed reliable application support and maintenance services. And we got the most comprehensive service package that dealt and handled complete grid evaluation, makeover app performance and overall maintenance costs with seeming ease and flawlessness."

Charles Foster
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