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Business Process Automation redesigns and engineers business processes and operations to perform in a way that optimizes the amount of human effort needed to fulfil a particular task and substitute it with technology if substitution makes sense, without compromising the quality and quantity of the results, and can be done flawlessly in a fraction of time it would take a human to do the same. Few of the key elements that helps in identifying the process of automation are:

  • The automation process is repeatable.
  • Every time the automation process is used, it should be error free.
  • The automation process needs consistency in the organization.

The next-gen models of process automation are emerging as a combination of fundamental process automation, RPA and AI. And this can radically improve businesses with better productivity and performance, deeper engagement of human resources, resource optimization, and eliminating biases and gaps.

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