Network Operation Center

For bigger organizations, even a minute-long server downtime can stretch losses to millions of dollars. While the extent is relatively smaller for small organizations but is no less critical and such errors in the IT industry can jeopardize the entire functioning of businesses. Therefore, network operations centers are crucial in administrating and monitoring network infrastructure.

Network Operations Centers are actually placed in central locations from where an organization supports its computer network and telecom infrastructure, detects and solves IT infrastructure incidents and ensures data center availability. Depending on the situation, they sometimes lie within or outside the data center. It is typically connected to a high-speed internet connection or to the internet backbone to provide as much bandwidth as possible.

Regarded as one of the best network operation center companies, VertexPlus houses the best infrastructural set-up with well-structured physical space, hardware infrastructure, communication infrastructure, staffing and training, dedicated servers, contingency and disaster recovery, access control and monitoring system.

Network Operation Center Services

Proactive monitoring
& remediation


Security patches
& service packs

(root cause analysis)



How can we help?

Our managed NOC services provide a single view console across IT Infrastructure Management with Network Provisioning, IT Monitoring, IT Service Desk, and IT Problem Management, IT capacity Monitoring, Application Management, and IT Change Management. With over a decade experience in network operation center service, our dedicated network operation center facility provides a complete range of offerings in the areas of service assurance and service fulfillment.

The dedicated/managed NOC service provides 24x7 technical support and operational monitoring support for data networks, with a primary focus on wide area network, cloud, and data center support. To ensure full operational and fault-free managed services, we follow a well-defined NOC monitoring service organization hierarchy structure, and all-time availability of sufficient shadow resources in the case of requirement to prevent operational loss.

Roles and Responsibilities of NOC Technician

NOC technicians are categorized on the basis of levels depending on the severity of issues to be handled. Below are the roles and responsibilities to be performed by them:

Backup and
storage management
Application software
and upgrading
Shared threat
Antivirus scanning
and remediation
Patch management
and whitelisting
Optimization & quality
of service reporting
Firewall and IPS monitoring
& management


  • Protection from internal and external attacks
  • End-to-end solution to ensure everything is running smoothly
  • Custom-made, need-based assistance
  • 24/7 network monitoring
  • Advanced and up-to-date infrastructure
  • Highly proficient and experienced experts
  • Real-time administering and reporting


Network Operation Center, or NOC, is a vital part of any business that relies on networked computer systems. The NOC is responsible for the day-to-day operation of the network, ensuring that all systems are up and running and that any problems are quickly identified and resolved.

The benefits of having a NOC cannot be overstated. By having a dedicated team of experts monitoring the network around the clock, businesses can have peace of mind knowing that their systems are always running smoothly.

In the event of a problem, the NOC team can rapidly identify and resolve the issue, minimizing downtime and disruption to the business. For businesses that rely heavily on their computer networks, the importance of having a top-notch NOC cannot be understated.

Other Related Offerings

Our Expertise

Highly-skilled networking professionals

In order to provide the best possible Network Operation Center services, we employ highly-skilled networking professionals. These individuals are experts in their field and are able to provide a high level of service. They are also able to troubleshoot any problems that may arise. They proactively monitor your network, identify and fix issues before they cause problems, and provide you with regular reports on the health and performance of your network. Our NOC team is made up of skilled engineers with years of experience in managing enterprise networks.

Cutting-edge tools and technologies

As a leading provider of network operation center (NOC) services, we are constantly investing in the latest tools and technologies to ensure that our customers receive the highest quality service possible. Our NOC team is highly skilled and experienced in using a variety of cutting-edge tools and technologies, which allows us to provide our customers with the most efficient and effective service possible. We use a robust ticketing system that allows us to track and resolve customer issues quickly and efficiently. Our advanced monitoring system gives us real-time visibility into our customers' networks which improves their businesses.

Effective and swift customer services

Customer service is one of the most important aspects of a NOC's operation. NOCs must be able to quickly and effectively resolve customer issues, as well as provide timely updates on the status of systems and services. We provide 24/7/365 monitoring and support of an organization's infrastructure and systems, ensuring that they are running smoothly and efficiently. We understand the importance of timely and effective customer service, and we are dedicated to providing our clients with the best possible experience.

Customizable solutions

NOC services can be customized to meet the specific needs of a business, and many service providers offer a wide range of options to choose from. When selecting a NOC service provider, it is important to consider the size and complexity of your network, as well as your budget. Some service providers offer managed services, which can be a great option for businesses that do not have the internal resources to manage their networks themselves. If you are considering NOC services for your business, please contact us today to learn more about our capabilities.

Our Expertise

Get Advanced Solutions for Your Industry

Where Passion and Technology Meet

  • IT/Telecom
  • Travel
  • Hospitality
  • Media
  • Manufacturing
  • Automotive
  • Education
  • Health Care
    Health Care
  • Logistics/Transportation
  • Real Estate
    Real Estate
  • Consumer/Retail
  • BFSI

Tools & Technologies

Trend analysis
Trend analysis

By being able to monitor all of the company's systems, they can keep them secure from attack. This means that the company won't have to spend money on security measures that may not be necessary, and they will be able to protect their data from being stolen.

Proactive monitoring & remediation
Proactive monitoring & remediation

Proactive monitoring and remediation is an integral part of our Network Operation Center services. Our NOCs use multiple tools to detect, diagnose and resolve issues in real-time. We also routinely back up and archive data to ensure that we can quickly restore a previous state if necessary.

Network Management Systems
Network Management Systems

Network management systems (NMS) are software applications used for monitoring, managing and controlling networks. They provide a centralized point of control for all devices on a network, making it easier to diagnose and resolve network issues.

Machine Learning and Automation
Machine Learning and Automation

Machine learning and automation are two key technologies that are revolutionizing network operations. With our machine learning, operators can learn from data to automate tasks and improve efficiency.

Reporting Platforms
Reporting Platforms

Our NOC can help identify issues and provide alerts when they occur, so that you can take corrective action. We also offer a variety of services to help protect your network and data. Our Platform includes a variety of features that make it easy to keep track of your infrastructure and performance.


Ticketing systems are a vital part of any network operation center. Our service will allow administrators to track and manage incidents, as well as allocate resources accordingly. It's easy to use and has a wide range of features, including support for email notifications and automatic tracking of issue resolutions.

Our Happy Clients

"Since we’ve gone with VertexPlus for our NOC monitoring, our IT staff has been able to focus more on revenue generating services. Their qualified technicians are always monitoring the network issues so we can save a great deal of time for our team to focus on what they’re best at."

Shaun Moore

"VertexPlus’ on-boarding process for their NOC monitoring services has been excellent. They’ve been more than willing to work with our unique requirements for our network and systems to ensure that our solution truly covers all of our needs."

Liza Jackson


1. What is the main purpose of the NOC?

The main purpose of the NOC is to provide a centralized and secure environment for your company’s network operations. This includes managing and monitoring all aspects of your network, providing support to users and employees, and maintaining backup and disaster recovery plans.

The NOC is now an important part of the information technology organization, responsible for managing and monitoring the network architecture, performance and availability. The network infrastructure has become more complex, with more distributed systems and services. The NOC must be able to monitor all aspects of the network, from end to end, and respond rapidly to problems.

There are a few things you need to build a successful NOC: an understanding of the network layering and how it works, good tools and technologies, and a team that is able to keep up with rapidly evolving technology.

A SOC is responsible for overall system management, including monitoring and managing end-user systems and applications, as well as administrative tasks such as responding to incidents. NOCs, on the other hand, are focused on network operations. They manage the overall network infrastructure, including servers, switches, routers, and firewalls.

VertexPlus is a leading provider of network operation center (NOC) services to businesses of all sizes. We offer a wide range of services that can help your business optimize and improve its network performance. One of the most important aspects of running a successful business is having a strong network infrastructure. VertexPlus’s NOC services can help you optimize and improve your network performance, ensuring that your business runs smoothly and efficiently.

This is done by providing the computer with numerous examples of how the data was used and how it related to other data sets. Once the machine learning algorithm has been trained, it can be used to make automated decisions. One application for machine learning in network operations centers is anomaly detection. Anomalies are situations that don't conform to normal patterns and can indicate potential problems with networks or systems.

Why Choose VertexPlus ?


Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.


Our dedicated and professionally skilled team works relentlessly to ensure error-free and timely delivery of solutions to our clients.


With the best talent on-board and following best practices, we are fully committed to provide technically superior and the most efficient solutions to our clients.


We keep our engagement clear and transparent; our teams work hand-in-hand with clients ensuring exceptional servicing & long-term relationships.


With the Client-First approach; all our efforts are aimed towards creating winning solutions for our clients, even if that calls for going the extra mile.


For us Client satisfaction is supreme; we take full ownership and responsibility to offer you more value for your money and keep you ahead of your competition.

Why Choose VertexPlus ?